Privacy policy

 

I. General information

The confidentiality of your personal data is one of the main concerns of READY SOFT SRL, based in Bucharest, Sos. Mihai Bravu 251-253 E, Sector 3, as a data operator. This document has the role of informing you about the processing of your personal data, in the context of using the website https://readysoft.ro/. (“Site”)

II. Categories of personal data processed

II.1. If you are a customer of the Site, READY SOFT SRL will process your personal data, such as name and surname, telephone, e-mail address, billing address, delivery address, data on how you use the Site for example, your behavior / preferences / habits within READY SOFT SRL, as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the site or in any other way resulting from the use of the Site.

If, in order to create a user account on the Site, you use your Facebook or Google account, READY SOFT SRL will process the following public profile data displayed by the respective applications: username, e-mail address.

If you choose to create a user account only before completing the order of a product available on the Site, your e-mail address will be requested based on which an account will be created automatically. If you do not complete the order, the e-mail address and other data provided will not be stored by READY SOFT SRL, and the account created will be deleted automatically.

II.2. If you are a visitor to the Site, READY SOFT SRL will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact / questions / complaints section, as long as you contact us in this way.

III. Purposes and grounds for processing

III.1. If you are a client of the Site, READY SOFT SRL processes your personal data as follows:

  • for the development of the contractual relationship between you and READY SOFT SRL, respectively for taking over, validating, sending and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.

Rationale: The processing of your data for this purpose is based on the contract concluded between you and READY SOFT SRL, defined in the Terms and Conditions [hyperlink to T & Cs]. The provision of your personal data is necessary for the execution of this contract. The refusal to provide the data may have as a consequence the impossibility of carrying out the contractual relations between you and READY SOFT SRL.

  • for fulfilling the legal obligations incumbent on READY SOFT SRL in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving matters.

Rationale: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. The refusal to provide the data may have as a consequence the impossibility of READY SOFT SRL to respect the legal obligations incumbent on it and therefore the impossibility to offer you the services through the Site.

  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by READY SOFT SRL, through the Site.

Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • in order to perform various analyzes, reports on the operation of the Site, the creation of profiles of consumer preferences, mainly in order to improve the experience offered on the Site.

Rationale: The processing of your data for this purpose is based on the legitimate interest of READY SOFT SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, READY SOFT SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by READY SOFT SRL, through the Site.

Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by filling in and checking the corresponding box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, grievances and to monitor traffic and improve your experience on the Site.

Rationale: The processing of your data for this purpose is based on the legitimate interest of READY SOFT SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of Site visitors, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. The duration for which we process your data

As a principle, READY SOFT SRL will process your personal data as long as it is necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relations and subsequently according to the legal obligations incumbent on READY SOFT SRL (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).

If you are a customer and you exercise the option to delete the user account, by clicking the Delete account button in the My Account Information section, READY SOFT SRL will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send you such emails and / or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you no longer wish to have your personal data processed or if you wish to have your data deleted, you may exercise the rights set out in point VII below. active order, the account deletion request will be able to be registered only after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, READY SOFT SRL will stop processing your personal data for this purpose, without affecting the processing carried out by READY SOFT SRL based on the consent expressed by you before its withdrawal.

V. Disclosure of personal data

In order to fulfill the processing purposes, READY SOFT SRL may disclose your data to partners, to third parties or entities that support READY SOFT SRL in carrying out the activity through the Site (for example courier companies, IT service providers), or to the authorities. central / local public, in the following exemplary cases listed:

  • for the administration of the Site;
  • in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by READY SOFT SRL through the Site;
  • for maintaining, personalizing and improving the Site and the services performed through it;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

The personal data provided to READY SOFT SRL can be transferred outside Romania, but only to European Union countries.

VII. The rights you enjoy

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by READY SOFT SRL, according to those described in this document;
  • the right of access to data, respectively the right to obtain confirmation from READY SOFT SRL regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is done, recipients or categories of data recipients, etc .;
  • the right to rectification, respectively the right to obtain the correction, without justified delays, by READY SOFT SRL of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.
  • the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
    • they are no longer necessary for the purposes for which they were collected or processed;
    • if the consent is withdrawn and there is no other legal basis for processing;
    • if the data subject opposes the processing and there are no legitimate reasons to prevail;
    • if the personal data have been processed illegally;
    • in case the personal data must be deleted in order to comply with a legal obligation;
    • personal data have been collected in connection with the provision of information society services in accordance with Union or national law under the incidence of the operator.

Eit is possible that, following the request to delete the data, READY SOFT SRL to anonymize these data (thus depriving them of personal character) and to continue in these conditions the processing for statistical purposes;

  • the right to restrict processing to the extent that:
    • the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;
    • the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
    • the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for the ascertainment, exercise or defense of a right in court; or
    • the data subject objected to the processing (other than direct marketing), for the period of time in which it is verified whether the legitimate rights of the operator prevail over those of the data subject.
  • the right to data portability, respectively (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by READY SOFT SRL to another data operator, insofar as the conditions provided by law are met;
  • the right to object – in terms of processing activities can be exercised by submitting a request as indicated below:
    • at any time, for reasons related to the particular situation of the data subject, that the data concerning him be processed under the legitimate interest of READY SOFT SRL or under the public interest, except in cases where READY SOFT SRL can prove that has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
    • at any time, free of charge and without any justification, for the data concerning it to be processed for the purpose of direct marketing.
  • the right not to be subject to an automatic individual decision, respectively the right not to be subject to a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or similarly affect him -a significant measure;
  • the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, to the extent deemed necessary.

For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact the email address:  sales@readysoft.ro