A chatbot only answers. An agent does the work: it understands the email, invoice, quote or request, works inside your applications (ERP, eFactura, email, archive) and hands only exceptions and approvals to a person. It follows your rules, and every action is logged — you always know what it did and why.
We build agents for private companies and public institutions alike. Results from projects in production: at Nordtex, extracting data from emails went from 3 hours to 20 minutes a day, within 60 days; at Rolmatica, analysing a public tender went from 4.2 hours to 22 minutes.
The hard part is not the AI model but integration with real systems. We have 20 years of software experience (ERP, eFactura, electronic archiving), deliver on-premise deployments for sensitive data and work in line with GDPR and the EU AI Act.
The agent reads supplier quotes, invoices and orders in any format, checks them against contracted prices and orders in the system and enters them into the ERP or eFactura. It flags only what doesn't match.
It triages messages, routes them to the right person or department and drafts the reply from your documents and history. A person reviews and sends.
It answers on your website from your official information, checks the status of an order or request directly in the system and hands the conversation to a colleague when a request goes beyond the agreed rules.
It answers questions from procedures, contracts and regulations, citing the document and page. It can run on your own servers, and each user sees only the documents they have access to.
It monitors agreed sources, filters what is relevant, summarises the documentation with requirements, risks and deadlines, and alerts you only when a decision is needed.
We start from how the work is done today, step by step. The agent integrates with the applications you already use, not only with Digisinergy ones.
Together we pick the process that costs you the most time, and we tell you honestly whether an AI agent is worth it. The workshop is free and comes with no obligation.
We agree on a measurable result up front (time saved, errors avoided, requests resolved) and check it on real data. We expand only if the result holds.
The agent connects to your ERP, email and the applications you already use. We define what it decides on its own and what goes for approval.
We review the action log and the cases handed to people, and adjust the rules so the agent takes over more and more of the repetitive work.